Terms of service

Terms of Use

for ashaby.store

Last Updated: 04/04/2026

Welcome to ashaby.store.
Please read these Terms of Use carefully before accessing, browsing, registering on, or purchasing from this website. By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use and all applicable policies referenced herein.

This website is owned and operated by Ashaby LLC, a limited liability company registered in the United Arab Emirates. The website displays and offers selected products from third-party brands and companies, including but not limited to:

  • Centovita

  • MindGrows

For the purposes of these Terms of Use, “Company,” “we,” “us,” and “our” refer to Ashaby LLC and/or ashaby.store.

1. Definitions

For the purposes of these Terms of Use, the following terms shall have the meanings assigned to them below unless the context requires otherwise:

  • Website: The website located at ashaby.store, including all pages, services, systems, features, and content available through it.

  • User: Any person who accesses, browses, registers on, or uses the Website in any way.

  • Customer: Any User who places an order or purchases products through the Website.

  • Products: Any goods, items, or products displayed, marketed, or sold through the Website.

  • Payment Gateway: The third-party payment processing provider used by the Website, including Stripe.

  • Shipping Provider: The shipping and delivery service provider used by the Website, including SMSA.

  • Third-Party Brands / Sellers: Any external brands, manufacturers, suppliers, or companies whose products are displayed or sold through the Website, including Centovita and MindGrows.

2. Acceptance of Terms

By accessing or using the Website, you agree and confirm that:

  1. You have read, understood, and accepted these Terms of Use.

  2. You will use the Website only for lawful purposes and in compliance with all applicable laws and regulations.

  3. You are responsible for all actions carried out through your account or using your information.

  4. Your continued use of the Website following any updates or amendments to these Terms constitutes your acceptance of such changes.

If you do not agree to these Terms of Use, you must stop using the Website immediately.

3. Eligibility to Use the Website

You may use the Website only if:

  1. You have the legal capacity to enter into binding agreements under the laws applicable in your jurisdiction.

  2. All information you provide is accurate, complete, and up to date.

  3. You use the Website solely for lawful and legitimate purposes.

  4. Your access has not been previously suspended or terminated due to a violation of these Terms.

We reserve the right to suspend, restrict, or terminate access to the Website or any account if false, misleading, incomplete, or suspicious information is provided.

4. Nature of the Website and Services

The Website provides an online platform for displaying, marketing, and selling selected products, including products owned, manufactured, distributed, or supplied by third-party brands or companies, including Centovita and MindGrows.

By using the Website, you acknowledge and agree that:

  1. Certain products may be offered through commercial arrangements with third-party brands, manufacturers, or suppliers.

  2. Product availability, descriptions, pricing, packaging, and specifications may change from time to time without prior notice.

  3. Product images are for illustrative purposes only and actual products may vary slightly in packaging, labeling, appearance, or details.

  4. We do not guarantee that all products will be available at all times or in all delivery regions.

5. User Accounts

Certain features of the Website may require you to create an account. If you create an account, you agree to:

  1. Provide true, accurate, current, and complete information.

  2. Maintain the confidentiality of your login credentials.

  3. Not share your account with any third party.

  4. Notify us immediately of any unauthorized use of your account or any security breach.

You are fully responsible for all activities conducted through your account, whether authorized by you or not, if such activity results from your failure to protect your login information.

We reserve the right to suspend or terminate accounts, without prior notice, in cases including but not limited to:

  • Violation of these Terms;

  • Misuse of the Website;

  • Fraudulent or suspicious activity;

  • Submission of false or misleading information;

  • Conduct that harms the Company, the Website, other users, or third parties.

6. Orders and Purchases

When placing an order through the Website, you represent and warrant that:

  1. You are legally authorized to use the payment method provided.

  2. All billing, shipping, and contact information submitted is accurate and complete.

  3. Placing an order does not automatically constitute final acceptance of the order by the Company.

  4. All orders are subject to review, verification, payment confirmation, product availability, and acceptance by the Company.

We reserve the right, at our sole discretion, to refuse, cancel, or limit any order, in whole or in part, at any time before shipment, including but not limited to the following cases:

  • Product unavailability;

  • Pricing, technical, or typographical errors;

  • Suspected fraud or unauthorized transaction;

  • Inability to verify customer, shipping, billing, or payment information;

  • Violation of these Terms of Use.

If an order is canceled after payment has been made, any refund shall be processed in accordance with the applicable refund policy and/or payment processor procedures.

7. Pricing, Taxes, and Charges

  1. All prices displayed on the Website are shown in the currency indicated on the Website at the time of purchase.

  2. We reserve the right to update or change prices at any time without prior notice.

  3. The price applicable to an order is the price displayed at the time the order is submitted and confirmed, unless there is an obvious pricing error.

  4. Prices may or may not include shipping fees, taxes, VAT, customs charges, or other fees, as clearly indicated during checkout.

  5. The Customer is solely responsible for any applicable taxes, customs duties, import charges, bank fees, currency conversion fees, or other governmental or financial charges imposed in the destination country.

8. Payments Through Stripe

Payments made through the Website are processed via Stripe and/or its affiliated service providers.

By making a payment, you acknowledge and agree that:

  1. Payment processing is subject to the terms, conditions, privacy practices, and security procedures of Stripe and any related financial service providers.

  2. We do not generally store your complete sensitive card payment details where such data is securely processed by the payment gateway.

  3. We are not liable for any payment delay, rejection, hold, interruption, or failure caused by:

    • the issuing bank,

    • card networks,

    • Stripe,

    • fraud prevention systems,

    • technical interruptions beyond our control.

  4. We reserve the right to review, suspend, reject, or cancel any transaction that appears suspicious, unauthorized, high-risk, or inconsistent with the submitted billing or shipping information.

9. Shipping and Delivery Through SMSA

Shipping and delivery are handled through SMSA and/or any other logistics partners designated by the Company when needed.

By placing an order, the Customer agrees that:

  1. The shipping address and contact information provided must be accurate and complete.

  2. Delivery times are estimates only and are not guaranteed.

  3. Delays may occur due to logistical constraints, customs procedures, public holidays, weather conditions, force majeure events, or circumstances beyond our control.

  4. We are not liable for delays, failed deliveries, or additional charges resulting from:

    • incorrect or incomplete shipping information,

    • customer unavailability,

    • customs clearance issues,

    • refusal to accept delivery,

    • acts or omissions of the shipping provider.

  5. The shipping provider may require identity verification, signature, phone confirmation, or other delivery confirmation procedures.

  6. If a shipment is returned due to incorrect address details, failed delivery attempts, refusal to receive, or non-response by the Customer, additional shipping or handling fees may apply.

10. Returns, Exchanges, and Non-Returnable Items

Unless otherwise stated in a separate Return and Exchange Policy published on the Website, all return and exchange requests shall be subject to the following conditions:

  1. Requests must be submitted within the timeframe specified in the applicable policy.

  2. Returned items must be unused, unopened, undamaged, and in their original condition and packaging.

  3. Certain items may not be eligible for return or exchange due to their nature, including but not limited to health-related, consumable, personal care, hygiene-sensitive, or perishable products, especially once opened.

  4. Returns or exchanges may be rejected if the product has been used, altered, damaged by misuse, or stored contrary to its instructions.

11. Permitted and Prohibited Use

You agree to use the Website in a lawful, respectful, and responsible manner. You must not:

  1. Use the Website for any unlawful, fraudulent, abusive, or misleading purpose.

  2. Impersonate any person or entity or misrepresent your identity.

  3. Submit false, inaccurate, or deceptive information.

  4. Attempt to hack, disrupt, overload, damage, disable, or impair the Website or its systems.

  5. Introduce viruses, malware, malicious code, or harmful content.

  6. Copy, reproduce, scrape, harvest, republish, sell, license, or exploit any part of the Website without prior written authorization.

  7. Use any automated tools, bots, crawlers, or scripts to access, monitor, index, or extract data from the Website without permission.

  8. Interfere with the Website’s security features, infrastructure, or operations.

  9. Infringe the intellectual property, privacy, publicity, or legal rights of the Company or any third party.

  10. Use the Website in any way that may damage the reputation, business interests, systems, or users of the Company.

We reserve the right to take any legal or technical action we deem appropriate in response to violations.

12. Product Information and Health-Related Disclaimer

If the Website displays products related to wellness, nutrition, supplements, personal care, or health-related categories, you acknowledge and agree that:

  1. All product information provided on the Website is for general informational and marketing purposes only.

  2. Nothing on the Website constitutes medical advice, diagnosis, treatment, pharmaceutical advice, or healthcare guidance.

  3. Customers must read all product labels, ingredients, instructions, warnings, and usage directions before use.

  4. It is the Customer’s responsibility to determine whether a product is suitable for their personal needs, allergies, sensitivities, medications, or medical conditions.

  5. No statement on the Website should be interpreted as guaranteeing any health outcome, therapeutic result, or suitability for all users.

  6. You should consult a qualified physician, pharmacist, nutritionist, or other licensed professional before using any product where appropriate.

13. Intellectual Property Rights

All content and materials available on the Website, including but not limited to:

  • trademarks,

  • trade names,

  • logos,

  • text,

  • product descriptions,

  • graphics,

  • images,

  • videos,

  • interface elements,

  • software,

  • source code,

  • designs,

  • compilations,

  • databases,

  • marketing materials,

are owned by the Company, its licensors, suppliers, content providers, or relevant third-party rights holders, and are protected under applicable intellectual property laws.

No part of the Website may be copied, reproduced, distributed, modified, displayed, published, transmitted, exploited, or otherwise used without prior written permission from the rightful owner.

14. Third-Party Services and Links

The Website may reference or integrate third-party services, brands, products, websites, or providers, including but not limited to:

  • third-party brands and product suppliers,

  • payment processors,

  • shipping companies,

  • analytics providers,

  • external websites or links.

You acknowledge and agree that:

  1. Your use of third-party services may be subject to their own terms, conditions, and privacy policies.

  2. We do not control and are not responsible for the content, practices, policies, or acts of third parties except as required by applicable law.

  3. The inclusion of third-party names, products, integrations, or links on the Website does not constitute a guarantee, endorsement, or assumption of full responsibility for such third parties.

15. Limitation of Liability

To the fullest extent permitted by applicable law, the Company, its affiliates, managers, directors, employees, agents, contractors, licensors, suppliers, and partners shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:

  1. your access to, use of, or inability to use the Website;

  2. errors, interruptions, delays, bugs, downtime, or technical failures;

  3. product unavailability, inaccurate descriptions, pricing errors, or stock discrepancies;

  4. rejection, delay, or failure of payment processing by Stripe or financial institutions;

  5. shipment delays, failed deliveries, or logistics issues involving SMSA or other shipping providers;

  6. misuse, improper handling, or unsuitable use of products;

  7. reliance on any content or information displayed on the Website;

  8. unauthorized access to your account or information caused by your own negligence.

To the extent liability cannot be excluded, our maximum total liability shall not exceed the amount actually paid by you for the specific order giving rise to the claim, unless a higher amount is required by law.

16. Disclaimer of Warranties

The Website, its content, services, and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by law, the Company disclaims all warranties, including but not limited to:

  • merchantability,

  • fitness for a particular purpose,

  • non-infringement,

  • accuracy,

  • reliability,

  • availability,

  • uninterrupted operation,

  • freedom from viruses or harmful components.

We do not guarantee that the Website will always be secure, error-free, continuously available, or that any product or service will meet every Customer’s expectations or needs.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, managers, directors, employees, agents, contractors, suppliers, and partners from and against any claims, actions, liabilities, losses, damages, judgments, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:

  1. your breach of these Terms of Use;

  2. your misuse of the Website;

  3. your violation of any law, regulation, or third-party right;

  4. any false, incomplete, misleading, or fraudulent information submitted by you;

  5. your improper use of payment methods, delivery details, or products.

18. Suspension, Restriction, and Termination

We reserve the right, at any time and without prior notice, to suspend, restrict, terminate, or refuse access to the Website or any account if we believe, in our sole discretion, that:

  • these Terms have been violated;

  • the Website is being used unlawfully or abusively;

  • fraudulent, suspicious, or high-risk activity has occurred;

  • such action is necessary to protect the Company, users, third parties, or the Website’s systems.

Such suspension or termination shall not limit any other legal or equitable rights or remedies available to the Company.

19. Force Majeure

The Company shall not be held liable for any delay, interruption, or failure to perform any obligation under these Terms where such delay or failure results from events beyond its reasonable control, including but not limited to:

  • natural disasters,

  • flood,

  • fire,

  • epidemic or pandemic,

  • internet or power outages,

  • governmental actions,

  • customs restrictions,

  • labor disputes,

  • civil unrest,

  • war,

  • transportation disruptions,

  • third-party service failures,

  • technical infrastructure failures.

20. Privacy and Data Protection

Your use of the Website is also subject to our Privacy Policy, which forms an integral part of these Terms of Use.

By using the Website, you consent to the collection, use, storage, and processing of your information to the extent necessary for account management, order fulfillment, payment processing, shipping, customer support, fraud prevention, legal compliance, and operational improvement.

21. Amendments to These Terms

We reserve the right to modify, amend, update, or replace these Terms of Use at any time, at our sole discretion.

Any revised version becomes effective as of the date it is posted on the Website, unless otherwise stated. It is your responsibility to review these Terms periodically. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

22. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab Emirates, to the extent that such laws do not conflict with any mandatory consumer protection laws applicable in the relevant jurisdiction.

Any dispute, claim, or controversy arising out of or in connection with these Terms or the use of the Website shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by mandatory law.

23. Contact Information

For any inquiries, complaints, legal notices, or questions regarding these Terms of Use or the Website, you may contact us through the official contact details published on the Website.

Legal Entity: Ashaby LLC
Website: ashaby.store
Country: United Arab Emirates

24. User Acknowledgment

By using the Website, you confirm that you:

  • have read these Terms of Use in full;

  • understand them;

  • agree to be legally bound by them;

  • accept responsibility for your use of the Website and any transactions made through it.


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